Select the items to return
How it Works
Get a refund confirmation
Send it off when you can
Common Returns Questions
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 48 hours.
What order number do I enter?
You only need the first 5 digits of your order number!
What items are returnable?
- Items purchased in the last 21 days.
What items are non-refundable?
- Items marked as final sale.
- Free gifts or promotional items with retail value.
- If items are returned from an order including a free Ruti Mask, you also need to return the mask (unopened from its seal). If you wish to keep the mask, you will be charged $25.